Pacific Dental Services

• Job ID:
• Date:04/29/2008
• Location:Gilbert
• State:Arizona
• Salary:Not Specified   Why?

Job Types:

Dental Office

• Participate in the Perfect Patient Experience by ensuring that patients understand why they need the diagnosed treatment.
• Assist patients through the completion of dental treatment, ensuring they come in and out in a comfortable manner and are satisfied with the dental office.
• Discuss the patient's current dental conditions in everyday language. Educate the patient on the possible courses of action for treatment prescribed by the dentist.
• Always promote the best dentistry possible. Explain the fees for the services and available payment options.
• Obtain a financial commitment for the treatment plan.
• Be the financial expert by showing all patients how they CAN afford the dentistry.
• Develop expertise in selling and closing financial arrangements.
• Ensure that the doctor follows routine procedure for case presentations and that the health history, diagnosis, and treatment notes are signed.
• Ensure the doctor meets or exceeds his/her daily and monthly production goal by learning to overcome the common patient objections/rejections.
• Always look at how you can make that patient's appointment as productive as possible. Patient Coordinator. Look at opportunities for all patients. Check for hygiene needs
• Together Everyone Achieves More. Thus, regularly operate as a team player. Demonstrate the ability to develop rapport and credibility with doctors, dental assistants and other front office team members.
• Consistently communicate with assigned doctors and management regarding goals and responsibilities.

Experience:

QUALIFICATION GUIDELINES:

EXPERIENCE/TRAINING/EDUCATION

REQUIRED: Equivalent to high school diploma or general education degree (GED); or related experience and/or customer service training; or equivalent combination of education, training, and experience.

DESIRABLE: College degree or considerable coursework or on-the-job training in the dental or insurance fields. Knowledge of QSI software applications.

KNOWLEDGE/SKILLS/ABILITIES:

• Knowledge of QSI software applications, and use of standard office equipment (e.g., telephones, copiers, facsimiles, calculators).
• Ability to read and understand documents such as insurance forms, safety rules, operating and/or maintenance instructions, and procedure manuals.
Ability to respond to common inquiries from customers, staff, vendors, or other members of the business community.
• Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions
• Ability to work with mathematical concepts as addition, subtraction, multiplication, division, percentages and ratios.

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